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Headway JSC Implements Competency-Based Interviewing (CBI) Training Program For Management Teams Nationwide

Friday, June 05, 2026, 17:54 +07

(Standardizing recruitment capabilities for managers through Competency-Based Interviewing (CBI))

To enhance recruitment quality and standardize candidate assessment capabilities, Headway has implemented the Competency-Based Interviewing (CBI) training program for management teams across its nationwide network.

As the labor market becomes increasingly competitive, building a management team capable of effectively selecting, evaluating, and developing talent plays a vital role in ensuring the Company's sustainable growth.

Standardizing Recruitment Capabilities Across the Organization

To ensure consistency in recruitment practices, Headway delivers the program through a flexible training model that combines both offline and online sessions across the entire organization.

This approach enables managers at different offices to easily access the training content, strengthen collaboration, exchange practical experiences, and align candidate evaluation methods in an objective and effective manner—ultimately ensuring the right people are selected for the right roles.

(Participants actively engage in discussions and exchange insights on recruitment scenarios)

Unlocking Candidate Potential Through the Art of Interviewing

The training program focuses on three key areas designed to strengthen recruitment and candidate assessment capabilities for managers throughout the organization:

• Competency-Based Interviewing (CBI): Providing foundational knowledge of a modern interviewing approach that evaluates candidates based on demonstrated behaviors and real-life experiences, helping managers identify the most suitable talent.

• Questioning Techniques: Guiding managers in developing effective interview questions tailored to specific positions and departments, enabling them to gather relevant information and accurately assess candidate competencies.

• Interviewing Skills and Practical Application: Combining theoretical knowledge with simulated interview scenarios to help participants enhance their assessment skills and confidently apply them in daily recruitment activities.

(Applying questioning techniques during a mock interview practice session)

Developing a High-Quality Management Workforce

The program is also part of Headway’s broader human capital development strategy, aimed at building a high-quality workforce capable of meeting the Company's evolving business needs and growth objectives.

Headway believes that investing in leadership capabilities and people development is the cornerstone of sustainable growth and long-term success.

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